Customer Satisfaction Survey

Thanks for giving us the opportunity to serve you. We would like to know your valuable feedback about the services provided by YF consultants, so we can make sure we are meeting your expectations and continue developing our services. All responses will remain confidential and anonymous, thanks for taking the time!

Client Information

Client Name(Required)

Phone Number(Required)

Email(Required)

Company Name(Required)

Please rate your satisfaction with our services on each of the following attributes

Please rate on a scale of 1-5 (1 -poor , 5 -Excellent)

How would you rate your experience with our services?(Required)

How would you rate the value for the services costs (ROI)?(Required)

How responsive have we been to your questions or concerns?(Required)

Courtesy and professionalism in dealing with your requirements(Required)

Timeliness of getting back to you when needed(Required)

Listening carefully and being responsive to your needs(Required)

Having the knowledge and expertise needed to meet your needs(Required)

Providing you with clear, complete, and accurate information(Required)

Fairness of pricing(Required)

Quality of services(Required)

Handling client complaints when it shows up(Required)

How would you rate our product/service quality as compared to our competitors?(Required)

How long have you been a client of our company?(Required)

Would you use our product/service again?(Required)

Based on your experience with our services, would you recommend these services to a friend or colleague?(Required)

If you could change just one thing about our services, what would it be?

What made you choose our service over our competitor’s?