YF Consultants’ experienced “spotters / Auditors” pose as anonymous customers and perform tactical cash transactions designed to detect instances of employee theft and dishonesty at the point of sale. They are trained to carefully, yet discreetly, follow the path of a sales transaction to detect policy and procedural violations. Spotters gather information in an unbiased and constructive manner and their insightful reports help management recognize weaknesses in systems and procedures which may encourage employee dishonesty. They also uncover critical loss prevention issues, such as:
■ Cash mishandling
■ Internal theft of money and/or merchandise
■ Under-ringing sales
■ Voiding recorded sales
■ Recording “No Sales”
■ Unrecorded freebies and/or unauthorized discounts
■ Reissuing checks and/or receipts
If cash mishandling or other serious procedural violations are detected, YF Consultants will recommend actions the client may choose to pursue, including interviews and statement-taking, which the agency can conduct. At the client’s request, YF Consultants can assist with prosecution and restitution procedures. YF Consultants investigators are available for testimony to support their investigative findings and the agency is experienced and successful in criminal and civil proceedings and union arbitrations.
